After our response as soon as possible, which
usually does not exceed 15 minutes,
we are committed to always trying for the most immediate restoration
depending on the problem that may have arisen.
In cases where a problem is detected in a third-party system or hardware
it will not be possible to restore remotely
so the restoration process will be completed upon agreement of all parties.
In case you did not receive our immediate response to your email and if it is one of the two red / orange categories, please call us on the service landline
210.61.00.055
In cases where a problem is detected in a third-party system or hardware, it will not be possible to restore it remotely, therefore the restoration process will be completed upon agreement of all parties.