The History of IT Concept S.A.
IT Concept S.A. was founded in 2008 as an IT company providing traditional technical support solutions,
primarily serving businesses in the hospitality sector.
Its initial activities included server installations, Wi-Fi systems setup, and website design. From the outset,
IT Concept focused on meeting its clients’ fundamental technological needs, laying the groundwork for future growth.
Transition to Innovation
In 2010, IT Concept identified a growing need among businesses: the ability to enhance their organization and customer service through technology.
Responding to this challenge, the company began analyzing user behavior and identifying ways to improve the customer experience.
This analysis led to the development of the innovative OCG360 platform, enabling businesses to showcase content and engage with their customers through Smart TVs, Mobile Apps, WiFi, Tablets, and infokiosks.
OCG360 marked a significant step forward, offering solutions that improve organization and deliver personalized customer service.
Current Focus
The OCG360 platform has evolved into an essential tool for businesses
seeking to enhance efficiency and customer experience.
Key benefits it offers include:
Increased Sales:
Through personalized recommendations and smart tools, businesses maximize their commercial potential.
Customer Satisfaction:
Immediate and targeted service enhances the overall user experience.
Operational Efficiency:
Process optimization reduces time and operational costs.
Having invested over €2 million in research and development, IT Concept has established itself as a leader in technological solutions for organization and service enhancement.
Our Commitment to Innovation
Today, IT Concept delivers solutions tailored to the needs of various industries—from hospitality
and healthcare to public services and businesses aiming to elevate their customer experience.
Supported by a highly specialized team, the company continues to provide tools that combine innovation with efficiency.
Vision for the Future
With a focus on quality and value for its clients, IT Concept remains dedicated to developing technologies that improve business operations and customer service. Its mission remains clear: to provide solutions that turn every challenge into an opportunity, equipping businesses with the tools they need to stand out.
This is our story—a continuous journey of growth, creation, and commitment to the success of our clients.
